Create a Request Template for Photos or Videos
This tutorial will show you how to create a media protocol that you can send to any patient, so that you can quickly request photos and videos that you need often.
1. Sign into your CaptureProof account.
![](/assets/img/help/help-header-signin.png)
![](/assets/img/help/help-signin.png)
2. Open your pathways. To do this, put your mouse cursor over "Library"; this will bring up a menu with your libraries. Click on "Pathways" to open the media protocol library.
![](/assets/img/help/help-header-provider.png)
![](/assets/img/help/help-provider-patients-pathways.png)
3. The pathways is a collection of all of your media protocols. You can re-use media protocols that you've already created. For example, you could send the same follow-up request for a video every three days to multiple patients who underwent the same procedure. To create a new media protocol, click on "Add New".
![](/assets/img/help/help-header-provider.png)
![](/assets/img/help/help-provider-pathways-empty.png)
4. Fill in the name and description of the new media protocol, and select a media type and an option for notifications.
![](/assets/img/help/help-header-provider.png)
![](/assets/img/help/help-provider-pathways-empty.png)
![](/assets/img/help/help-modal-create-mrx.png)
5. If you want to upload instructional media, like an example photo or a video showing how to do an exercise, click on "Upload Instructional Media", and then click on "Choose".
![](/assets/img/help/help-header-provider.png)
![](/assets/img/help/help-provider-pathways-empty.png)
![](/assets/img/help/help-modal-create-mrx.png)
![](/assets/img/help/help-modal-upload.png)
6. Select a file and click on "Open".
![](/assets/img/help/19-c-web-6.png)
7. Close the media selection pop-up by clicking on the "x" in the top-right corner. If you want to change the image, click on "Replace".
![](/assets/img/help/help-header-provider.png)
![](/assets/img/help/help-provider-pathways-empty.png)
![](/assets/img/help/help-modal-create-mrx.png)
![](/assets/img/help/help-modal-upload-filled.png)
8. If you want to send regular requests for media, click on the switch next to "Schedule follow-up" and fill in how often the requests should repeat, when the requests should start, and when the requests should end. Click on "Done" when you're finished.
![](/assets/img/help/help-header-provider.png)
![](/assets/img/help/help-provider-pathways-empty.png)
![](/assets/img/help/help-modal-create-mrx.png)
![](/assets/img/help/help-modal-schedule-filled.png)
9. When you're done setting up the new media protocol, click on "Save".
![](/assets/img/help/help-header-provider.png)
![](/assets/img/help/help-provider-pathways-empty.png)
![](/assets/img/help/help-modal-create-mrx-filled.png)
10. The new media protocol will now be available when you send media requests to patients. If you click on it in the list, it will be selected.
![](/assets/img/help/help-header-provider.png)
![](/assets/img/help/help-provider-patient-chart-mrx.png)
![](/assets/img/help/help-modal-select-mrx-filled.png)
1. Open the CaptureProof app and sign in.
![](/assets/img/help/19-c-iphone-1.png)
2. Tap on the hand icon in the upper left to open the menu.
![](/assets/img/help/19-c-iphone-2.png)
3. Select "Media Protocols".
![](/assets/img/help/19-c-iphone-3.png)
4. Tap on "New Media Rx".
![](/assets/img/help/19-c-iphone-4.png)
5. Add a title and instructions for the new media protocol, and select a media type.
![](/assets/img/help/19-c-iphone-5.png)
6. To add a photo or video with instructions or an example, tap on "Add Instructional Media" and take a photo or video.
![](/assets/img/help/19-c-iphone-6.png)
7. If you already have a photo or video you'd like to use as instructional media, tap on the camera roll icon in the lower left and select a photo or video.
![](/assets/img/help/19-c-iphone-7.png)
8. If you want to the request to be repeated regularly, tap on "Yes" under "Schedule Repeat Captures", and fill in the frequency, start time, and end time.
![](/assets/img/help/19-c-iphone-8.png)
9. Select an update method, and then tap on "Save".
![](/assets/img/help/19-c-iphone-9.png)
10. The media protocol will be saved, and you can now send it to patients as many times as you need to.
![](/assets/img/help/19-c-iphone-10.png)
1. Open the CaptureProof app and sign in.
![](/assets/img/help/android-top.png)
![](/assets/img/help/help-android-signin.png)
![](/assets/img/help/android-bottom.png)
2. Tap on the hand icon in the upper left to open the menu.
![](/assets/img/help/android-top.png)
![](/assets/img/help/help-android-provider-patients.png)
![](/assets/img/help/android-bottom.png)
3. Tap on Media Protocols.
![](/assets/img/help/android-top.png)
![](/assets/img/help/help-android-provider-menu.png)
![](/assets/img/help/android-bottom.png)
4. Tap on New Media.
![](/assets/img/help/android-top.png)
![](/assets/img/help/help-android-provider-chart.png)
![](/assets/img/help/android-bottom.png)
5. Add a title and instructions for the new media Rx.
![](/assets/img/help/android-top.png)
![](/assets/img/help/help-android-provider-mrx-create.png)
![](/assets/img/help/android-bottom.png)
6. If you'd like to add a photo or video with an example or instructions, tap on ADD INSTRUCTIONAL MEDIA and take a photo or a video, or select one from your gallery.
![](/assets/img/help/android-top.png)
![](/assets/img/help/help-android-camera-first.png)
![](/assets/img/help/android-bottom.png)
7. If you'd like to schedule repeated requests for media, tap on Yes under Schedule Repeat Captures and fill in a frequency and an end date.
![](/assets/img/help/android-top.png)
![](/assets/img/help/help-android-provider-mrx-create-filled.png)
![](/assets/img/help/android-bottom.png)
8. Select a notification method under Update Me With and then tap on Save.
![](/assets/img/help/android-top.png)
![](/assets/img/help/help-android-provider-mrx-create-filled.png)
![](/assets/img/help/android-bottom.png)
9. The media Rx will be saved, and you can now send it to patients as many times as you need to.
![](/assets/img/help/android-top.png)
![](/assets/img/help/help-android-provider-chart.png)
![](/assets/img/help/android-bottom.png)