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Secure Email, New Technologies Pave Way for Better Patient-Doctor-Care Team Communication

October 13, 2014 in In the News

The potential benefits brought by an interconnected world via the Internet is amazing, especially when it comes to the mundane and sometimes laborious such as getting in touch with your doctor via the phone. Physicians are often notoriously busy people, and it’s common to wait on hold during a phone call for 15 minutes or more, until the doctor has two minutes to chat. Luckily, more providers are adopting technological communications into their practices: starting with secure email portals for their patients. Although some people worry that this technology is phasing out physicians, a new study published in October in the journal Health Affairs shows the inclusion of secured email communication has actually made patient-doctor talks more efficient.

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